Apple Ratings Delays

Incident Report for Appfigures

Resolved

Apple’s ratings reporting system has shown significant improvement over the last several weeks, and reporting is now much more stable overall.

There were a small number of isolated days over the past ~30 days where ratings did not update or were lower than expected on Apple’s end, but at this point, we believe Apple has worked out the kinks.

We’ll keep an eye on things, but hopefully this is the last update we’ll need here.
Posted May 06, 2026 - 18:36 EDT

Update

Between the 23rd and today, Apple App Store ratings have been updating daily on Apple’s end, and new rating counts are reflecting expected day-by-day changes.

We will continue to monitor closely for any new delays or irregularities and will post an update here if anything changes.
Posted Mar 02, 2026 - 17:48 EST

Monitoring

We’re monitoring an issue affecting Apple App Store ratings data in recent weeks. On some days, new rating counts do not update (sometimes for multiple days in a row). When Apple resumes publishing updates, the totals we receive may reflect two or three days combined, depending on how long the freeze lasted.

Our systems are operating normally; this appears to be a delay/freezing from Apple's end.

How this will look:

1. Daily new rating counts may appear missing on certain days
2. When updates resume, rating totals may “catch up” and look larger than usual

We’re continuing to monitor and will share updates here.
Posted Feb 25, 2026 - 18:32 EST
This incident affected: Apple (Ratings).