Paused Windows Syncs

Incident Report for Appfigures

Resolved

Windows syncs continue to import successfully, as expected.

Posted Feb 07, 2024 - 13:38 EST

Monitoring

Windows imports are back up to speed for early February. We'll keep an eye on syncs for the next few hours to ensure syncs continue to run stably.

Posted Feb 06, 2024 - 17:51 EST

Update

Windows syncs are currently being worked on and we hope to have a positive update to share soon.

Posted Feb 02, 2024 - 15:01 EST

Identified

We've identified the root cause of the Windows import errors and are working on a resolution to get syncs back up and running.

Posted Feb 01, 2024 - 12:25 EST

Update

Windows syncs remain paused while we continue to investigate the root cause of the sync errors. We'll share more as we learn more.

Posted Feb 01, 2024 - 09:15 EST

Update

Windows imports remain paused as we continue to investigate syncing errors.

Posted Jan 31, 2024 - 16:43 EST

Investigating

We've paused Windows imports while we investigate issues importing daily data. As soon as we have more to share we'll do so here.

Posted Jan 31, 2024 - 10:34 EST

This incident affected: Windows Store (Sales).